Care Guide

Every piece of natural stone will vary in terms of colour shade, texture and stone pattern due the naturally occurring mineral deposits. As with all natural stones, marble and travertine have pits and fissures (i.e. naturally occurring lines that may resemble cracks) as well as texture and colour tones variations. These are not considered faults or defects. These features should be expected within each piece and we cannot offer refunds, reimbursements, discounts or compensation for them. Please contact us if you are unsure on the terms or what to expect with the above.  

General care

• Blot spills immediately to avoid permanent damage.
• Do not place hot objects (e.g. cooking pans, plates and dishes straight from the oven or stove, candles, and portable induction stoves) onto your natural stone furniture as this may result in cracks and breakage.
• Acid substances like wine, coffee, vinegars and fruit juice may cause staining.
• Food with dyes, whether naturally occurring or synthetic, such as turmeric, red wine, spice powders and beetroot may cause staining. 
• Do not use abrasive cleaning agents or equipment (e.g. steel wool and scouring pads) on your natural stone furniture as this could result in scratches and discolorations.
• Do not use acidic or harsh cleaning agents such as vinegar or ammonia on your natural stone furniture as this could result in discolorations.
• Do not drop heavy or sharp objects (e.g. candle holders and mugs) on your natural stone furniture. This may result in cracks and possibly breakage. Care should be taken in the case of using natural stone tables with young children around.

Day-to-day normal cleaning - Dust regularly with a slightly damp, soft, lint-free cloth. Wipe dry with a dry, soft cloth.

Once every six to twelve months - Apply a good quality stone sealer according to the packaging instructions. When in doubt, check with the manufacturer and test on a small inconspicuous spot first.

Every piece of natural stone will vary in terms of colour shade, texture and stone pattern due the naturally occurring mineral deposits. As with all natural stones, marble and travertine have pits and fissures (i.e. naturally occurring lines that may resemble cracks) as well as texture and colour tones variations. These are not considered faults or defects. These features should be expected within each piece and we cannot offer refunds, reimbursements, discounts or compensation for them. Please contact us if you are unsure on the terms or what to expect with the above.  

General care

• Blot spills immediately to avoid permanent damage.
• Do not place hot objects (e.g. cooking pans, plates and dishes straight from the oven or stove, candles, and portable induction stoves) onto your natural stone furniture as this may result in cracks and breakage.
• Acid substances like wine, coffee, vinegars and fruit juice may cause staining.
• Food with dyes, whether naturally occurring or synthetic, such as turmeric, red wine, spice powders and beetroot may cause staining. 
• Do not use abrasive cleaning agents or equipment (e.g. steel wool and scouring pads) on your natural stone furniture as this could result in scratches and discolorations.
• Do not use acidic or harsh cleaning agents such as vinegar or ammonia on your natural stone furniture as this could result in discolorations.
• Do not drop heavy or sharp objects (e.g. candle holders and mugs) on your natural stone furniture. This may result in cracks and possibly breakage. Care should be taken in the case of using natural stone tables with young children around.

Day-to-day normal cleaning - Dust regularly with a slightly damp, soft, lint-free cloth. Wipe dry with a dry, soft cloth.

Once every six to twelve months - Apply a good quality stone sealer according to the packaging instructions. When in doubt, check with the manufacturer and test on a small inconspicuous spot first.

A composite material of marble chippings set into epoxy and/or cement, terrazzo originated in ancient Italy as a way to reuse stone offcuts. Other elements which terrazzo may include are chips of quartz, glass and/or granite. Since it is a composite material, terrazzo is sensitive to wear and to external elements, as a result, over time superficial cracks could appear. Superficial cracks are normal and do not affect the stability of the table.

Every piece of terrazzo will vary in terms of colour shade, texture and stone pattern due the natural materials comprising the terrazzo. Terrazzo, being a composite material made using natural stones, will contain pits and fissures (i.e. naturally occurring lines that may resemble cracks) as well as texture and colour tones variations. These are not considered faults or defects. These features should be expected within each piece and we cannot offer refunds, reimbursements, discounts or compensation for them. Please contact us if you are unsure on the terms or what to expect with the above.  

General care

• Cleaning of terrazzo can simply be done with a soft cloth to remove dust or with a cloth or sponge moistened with water and a mild detergent for spots and fingerprints.
• Blot spills immediately to avoid permanent damage.
• Do not place hot objects (e.g. cooking pans, plates and dishes straight from the oven or stove, candles, and portable induction stoves) onto your terrazzo furniture as this may result in cracks and breakage.
• Acid substances like wine, coffee, vinegars and fruit juice may cause staining. 
• Do not use abrasive cleaning agents or equipment (e.g. steel wool and scouring pads) on your terrazzo furniture as this could result in scratches and discolorations.
• Do not use acidic or harsh cleaning agents such as vinegar or ammonia on your terrazzo furniture as this could result in discolorations.
• Do not drop heavy or sharp objects (e.g. candle holders and mugs) on your terrazzo furniture. This may result in cracks and possibly breakage. Care should be taken in the case of using terrazzo tables with young children around.

Vacuum fabric furniture regularly with a flat nozzle or soft brush attachment to remove dust and debris. Spot-clean spills gently with a damp cloth. If necessary, use a mild soapy solution made for fabrics, ensuring that it does not contain bleach. Protect from prolonged exposure to sunlight to prevent fading, and rotate cushions to maintain their shape and even wear. 

Seat cushions will soften and lose some resilience with usage over time. To keep your cushions  looking full and fluffed, rotate and gently pound your cushions in different directions to redistribute the fillings. It is normal for the fillings to settle and soften with usage, particularly for fillings with high feather content.

Some of our cushions, sofa seats and backrests contain feathers. Occasionally feather quills can pierce through the covers, particularly fabric covers. They can be removed by pulling the feather.

Our cushions and fabrics are made with a variety of materials depending on the range - bamboo, linen, cotton, polyester and wool are some of the composite materials in our fabrics. Some fabrics will have pilling (clumping of fibers that form into lint balls) with normal usage over time, especially in high-touch areas such as seats and armrests. This is likely to happen in fabrics that have natural fibers such as cotton, wool and bamboo. This is normal and can be removed with a fabric shaver. 

For fabrics treated with water resistance coatings, abrasion through normal usage and steaming the fabric may erode the coating.

• Vacuum on low-power with a flat nozzle attachment.
• Do not use a vacuum with a beater bar or rotating brush.
• Shedding of loose fibers occurs in the beginning and will dissipate.
• Never pull loose threads or yarn. Trim carefully with scissors.
• Absorb a stain promptly with a clean, undyed cloth. Do not rub.
• Avoid harsh chemicals as this can discolor the rug.
• For tougher stains, contact a rug cleaning professional.
• The carpet may be delivered with slight fold marks and creases. These will resolve over time as usage and vacuuming will relax the fibers.

Leather is a natural material derived from the skin of animals and, therefore, there will be variations in colour, grain pattern and texture appearing on the same piece. Some imperfections such as insect bites, scars, streaks, roughness or even slight variations in colour and shine are inherent in leather. Patina will develop with use. 

Day-to-day normal cleaning

• Dust or wipe the surface with a soft, dry microfiber cloth to prevent dirt buildup.
• Clean spills immediately. Blot (don’t rub) spills with a dry or slightly damp cloth. Avoid harsh chemicals or excessive water.
• Keep away from heat and sunshine. Position furniture away from direct sunlight, radiators, and vents to prevent fading and drying out.

Once a month  

• Use a soft brush attachment to remove dust and debris from seams and under cushions.
• Apply a leather conditioner or cream to keep it supple and prevent cracking. Always test a small area first.
• Use a mild, leather-safe cleaner to remove minor stains and maintain an even appearance.

Once every six to eight months 

• Use a high-quality leather cleaner to refresh the surface and remove embedded dirt. Follow with conditioning for protection.
• Adjust placement to ensure even wear and prevent one side from aging faster than the other.